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GET
/
v3
/
service
/
alerts
/
{ticket}
Get Alert
curl --request GET \
  --url https://app.plugchoice.com/api/v3/service/alerts/{ticket} \
  --header 'Authorization: Bearer <token>'
{
  "id": 123,
  "uuid": "<string>",
  "status": "<string>",
  "severity": "<string>",
  "title": "<string>",
  "description": "<string>",
  "acknowledged_at": "<string>",
  "resolved_at": "<string>",
  "created_at": "<string>",
  "alert": {
    "alert_type": "<string>",
    "context": {},
    "charger": {},
    "connector": {}
  },
  "comments": [
    {}
  ],
  "activities": [
    {}
  ],
  "assignedTo": {
    "id": 123,
    "name": "<string>",
    "email": "<string>"
  }
}

Documentation Index

Fetch the complete documentation index at: https://developer.plugchoice.com/llms.txt

Use this file to discover all available pages before exploring further.

Returns the details of a specific service alert ticket, including comments, activities, and the assigned user.
​
ticket
string
required
The UUID of the alert ticket.

​
Response

​
id
integer
The numeric ID of the alert ticket.
​
uuid
string
The unique UUID of the alert ticket.
​
status
string
The current status of the ticket. One of open, acknowledged, in_progress, resolved, auto_resolved.
​
severity
string
The severity level. One of info, warning, critical.
​
title
string
The alert title.
​
description
string
The alert description, or null.
​
acknowledged_at
string
ISO 8601 timestamp of when the ticket was acknowledged, or null.
​
resolved_at
string
ISO 8601 timestamp of when the ticket was resolved, or null.
​
created_at
string
ISO 8601 timestamp of when the ticket was created.
​
alert
object
The underlying alert definition and context.
​
comments
array
The comments on the ticket.
​
activities
array
The activity log entries for the ticket.
​
assignedTo
object
The user assigned to the ticket, or null.